中文版
感谢使用 Obris。如果您在使用过程中遇到账号、数据、功能、同步、提醒、图片、语音记录或其他应用问题，可以通过以下方式联系我们。
用户支持
- 联系邮箱：contact@yumikernel.com
- 处理时间：我们通常会在 3 个工作日内查看并回复支持请求。复杂技术问题可能需要进一步沟通。
- 建议提供的信息：设备型号、iOS 版本、Obris 应用版本、问题发生步骤，以及可用于定位问题的截图或录屏。
功能支持
- 记录创建：支持围绕文字、图片、语音和标签等记录能力的问题反馈。
- 提醒与通知：支持关于主动设置提醒、日程通知和系统通知权限的问题反馈。
- iCloud 同步：支持关于多设备同步、iCloud 开关和同步异常的问题反馈。
- 数据导出与删除：支持关于记录查看、导出、备份、修改和删除的问题反馈。
隐私相关请求
如果您的问题涉及隐私政策、数据访问、更正、删除或权限撤回，请发送邮件至 contact@yumikernel.com，并在邮件标题中注明“Obris 隐私请求”。
应用信息
Obris 由深圳市粒子玉米智能提供。
English Version
Thank you for using Obris. If you need help with account, data, feature, sync, reminder, image, voice record, or other app issues, contact us using the information below.
User Support
- Email: contact@yumikernel.com
- Response time: We usually review and respond to support requests within 3 business days. Complex technical issues may require additional follow-up.
- Helpful details: Please include your device model, iOS version, Obris app version, steps to reproduce the issue, and any screenshots or screen recordings that may help us investigate.
Feature Support
- Record creation: Support for issues related to text, image, voice, tag, and other record features.
- Reminders and notifications: Support for reminders you set, schedule notifications, and iOS notification permissions.
- iCloud sync: Support for multi-device sync, iCloud settings, and sync problems.
- Data export and deletion: Support for viewing, exporting, backing up, editing, and deleting records.
Privacy Requests
For questions related to the Privacy Policy, data access, correction, deletion, or permission withdrawal, email contact@yumikernel.com and include "Obris Privacy Request" in the subject line.
App Information
Obris is provided by Shenzhen Particle Corn Intelligence Co., Ltd.